Cancel a contract

You can cancel your contract directly online here. We need your name, order number and email address to identify the order and send the immediate receipt confirmation.

Required fields are marked with *.

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My name *

Order number *

What would you like to cancel? * My entire order Individual item(s) only

Ordered item(s) (nur bei Teilwiderruf)

Email address for the receipt confirmation *

We send the legally required receipt confirmation to this address.

Telephone number for questions (optional)

Optional. A telephone number is not required for the cancellation.

To help us improve: In which application did ROCK your BABY not work as expected?

Optional, multiple answers are possible. You can submit your cancellation without selecting an application.

Baby car seat Baby cradle Baby bouncer Other application

Feedback reasons (optional)

Optional, multiple answers are possible. You can submit your cancellation without selecting a reason.

Did not fit our baby car seat or cradle as expected Function did not meet expectations Product arrived damaged Delivery arrived too late Other reason

What could we improve? (optional)

Optional. Your feedback is not a requirement and has no effect on the validity of your cancellation.

We use your information solely to process and document this cancellation.

The full cancellation policy and a template for cancelling by another method remain available under Right of withdrawal. View right of withdrawal.

ROCK your BABYJoyful Parenting

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